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Type

Concept Project

Category

Ticketing App

Timeframe

1 week

Tools

Figma, Photoshop, Illustrator

Figma, Photoshop

Challenge

From partial instructions to a distinguishable product

This student project was aimed to familiarised oneself with the two main guidelines for iOS and Android platforms.

The objective is to design 2 native apps that are complying with those guidelines and remain recognisable as one single product.

Both version needed to be prototyped paying special attention to the interaction

Objectives

All-in-One Theatre Hub: Comprehensive Listings, Ticketing, and Resale

Berlin possesses a lively theatre scene. But currently there are only few options to look for what is happening on stages around the city. From traditional city listings to specialised sites. 

There is however no mobile app, that can contain all the information needed for the decision making or a unified ticketing service.

1

One place listing all theatre shows in town. 

2

Offer a seamless experience to choose a play and purchase tickets directly.

3

Introduce a reliable resale platform for tickets when shows are sold out.

Competitive Analysis

Finding the blind spots of competitors

Classic Card

It is an app focused on Opera, Ballet and Classical Concerts, and directed only at people under 30 years old.

It offers the complete calendar, saved events and social features to go to these stages with friends.

It is directed to young people, and limits the kind of performing arts. 

Schaubühne App

It is a pretty useful and complete app, displaying the program at the Schaubühne in Charlottenburg. It contains an embedded purchasing process. Offers other media of interest to theatre-goers.

It only showcases what the Schaubühne offers.

Spotlight will include all kinds of performing arts and directed to a wide range of ages.

Spotlight will host all venues in Berlin under one roof.

Opportunity

To provide an exhaustive program for all stages in the city, bookmarking and direct ticket purchasing feature. It would be the first platform for resale of tickets directly on the same app, with just a single tap.

Solution

All-in-One Theatre Hub: Comprehensive Listings, Ticketing, and Resale

The offer of the App is as straight-forward as possible: Simplifies to decision making by offering 3 steps into purchasing the desired prouct:

Program

Comprehensive listing of Berlin's theater shows by date, category, and venue.

Ticket Purchasing

In-app ticket purchase and storage, with scannable codes for easy access.

Exchange Platform

A simple way to offer or find tickets for sold-out shows, with notifications for availability.

User Flows

Close-circle flow from purchasing into ticket exchange

I extracted 2 main user stories that structured the main requirements I gathered from potential users:

As a first-time user, I want to browse shows and purchase a ticket.

"As a ticket holder unable to attend, I want to post my ticket for resale."

Four main features as primary screens accessible directly from the bottom navigation.

A straight forward, step-by-step process guides the users in the purchasing flow.

Guidelines and UI Patterns

Cross-Platform Consistency: Designing for iOS and Android Guidelines

Designing for iOS and Android required adhering to both platforms' guidelines, with a focus on maintaining a consistent look while meeting each system's requirements.

iOS

Material 2

1

A side menu would hinder quick access and overview, making the bottom navigation bar the best choice for both platforms.

2

Responsive design was crucial to accommodate varying screen sizes, with screen-wide elements aiding this.

3

Buttons and chips follow platform guidelines while staying true to the brand identity.

4

Maintaining a consistent design feel across both versions was key, despite differences in positioning and measurements for UI elements.

*

With Android adopting a gesture bar like iOS, the initial designs without a back button were replaced, making both versions more similar.

UI Style Guide

Evoking the theater experience in the interface

A dark mode with bright colors evokes the theater experience. White typography and promotional images create contrast, while flexible system fonts and expanded types for titles add drama.

Contrast ratio

WCAG check

Normal text

✓ AA Pass

✓ AAA Pass

Large Text

11.12

Contrast ratio

WCAG check

Normal text

✓ AA Pass

✓ AAA Pass

Large Text

4.50

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FFFFFF

0D0D0D

8B7600

5E5E5E

0004CC

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􀆅

􀋃

􀁡

􀌉

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Final Design

The balance between recognizable patterns and expressive interface

User Flow 1

"As a first time user, I want to inform myself about a play and purchase a ticket.”

Home Screen works as playbill for upcoming shows, featured, festivals or bookmarked shows.

Scrollable Date Picker and Filter chips make a compact navigation through the program.

Only if necesary the login information and payment method is required of the user

As final prove of purchase the user is directed to their tickets section

User Flow 2

“As a ticket owner that can't attend a show anymore, want to be able to post my offer to see if anyone else is looking to buy or exchange."

Tickets were made full-screen with a bright background for easier code scanning and clear display of information. The original card design was discarded as it couldn't hold all the details effectively

The process to put tickets for resale needed to be as simple as possible, and was included directly on the ticket.

The exchange platform is analogous to the browsing for shows, no extra effort is demanded from the user to learn how to use it.

Most important information within the fold, more information can be expanded on command.

Overview for reassurance of the user.

Prototype iOS

Prototype Android

Home Screen works as playbill for upcoming shows, featured, festivals or bookmarked shows.

Scrollable Date Picker and Filter chips make a compact navigation through the program.

Most important information within the fold, more information can be expanded on command.

Overview for reassurance of the user.

As final prove of purchase the user is directed to their tickets section

Only if necesary the login information and payment method is required of the user

The process to put tickets for resale needed to be as simple as possible, and was included directly on the ticket.

User Flow 2

“As a ticket owner that can't attend a show anymore, want to be able to post my offer to see if anyone else is looking to buy or exchange."

Tickets were made full-screen with a bright background for easier code scanning and clear display of information. The original card design was discarded as it couldn't hold all the details effectively

The exchange platform is analogous to the browsing for shows, no extra effort is demanded from the user to learn how to use it.

Retrospective

Clarity and Consistency comes from iterative design and clear objectives

The design process involved numerous iterations to comply with native requirements while maintaining consistency. By focusing on two key user stories, the navigation was streamlined for a smooth user experience.

The design achieved clarity and consistency, with extensive prototyping enhancing the user experience. A second iteration would explore additional screens, user preferences, and more complex navigation features.

Say Hello

Get in touch↗ to discuss how I could be a great addition to your team.

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ivan13f@gmail.com

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© 2024 Iván Alfonso Burgos

Berlin

15:41

Made with ♡︎︎ from scratch

Say Hello

Get in touch↗ to discuss how I could be a great addition to your team.

Send me a Message

ivan13f@gmail.com

Or connect with me on Socials

Behance

Linkedin

Are.na

© 2024 Iván Alfonso Burgos

Berlin

15:41

Made with ♡︎︎ from scratch

Say Hello

Get in touch↗ to discuss how I could be a great addition to your team.

Send me a Message

ivan13f@gmail.com

Or connect with me on Socials

Behance

Linkedin

Are.na

© 2024 Iván Alfonso Burgos

Berlin

15:41

Made with ♡︎︎ from scratch

Say Hello

Get in touch↗︎ to discuss how I could be a great addition to your team.

Send me a Message

ivan13f@gmail.com

Or connect with me on Socials

Behance

Linkedin

Are.na

© 2024 Iván Alfonso Burgos

Selected Works

On Site

Get in touch ↗︎

Selected Works

On Site

Get in touch ↗︎